Refund policy

Return & Refund Policy

At ST1 Sports, we want you to be satisfied with your purchase. If you are not fully satisfied, you may request a return under the conditions below.

Return Window

You can request a return within 30 days of receiving your order.

Return Eligibility

To qualify for a return:

  • The item must be unused, unworn, and in original condition
  • The item must be in its original packaging
  • Proof of purchase (order confirmation or receipt) is required

Non-Returnable Items

The following items cannot be returned:

  • Final sale or clearance items
  • Gift cards
  • Customized or personalized products
  • Used or damaged items (unless received defective)

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or full refund at no additional cost.

Return Process

To initiate a return:

  • Email us at info@st1sports.com with your order details
  • Our team will provide return instructions
  • Returns sent without prior approval may not be accepted

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect
  • Shipping charges are non-refundable

Refunds

Once we receive and inspect your return:

  • We will notify you of the approval or rejection
  • If approved, the refund will be issued to your original payment method
  • Refund processing time: 5-10 business days

Exchanges

We do not offer direct exchanges. Please return the item and place a new order.

Contact

If you have any questions regarding returns or refunds, contact us at info@st1sports.com.